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Terms & Conditions
Last updated: June 2026
These Terms & Conditions ("Terms") govern the use of the ELIXAR IV Therapy website and any enquiries, booking requests or communications made through the Website, WhatsApp or related online channels.
The Website is operated by Doctor 24H Balear, SLP, CIF/VAT B56783913, registered in Spain, with its registered address at Av. Bartomeu Riutort, 4, Platja de Palma, 07610, Islas Baleares, Spain.
The Website is available at https://spain.elixar-iv.com/ (the "Website").
By accessing or using the Website, or by submitting an enquiry or booking request, you agree to be bound by these Terms.
ELIXAR IV Therapy provides information about IV therapy services and enables users to submit enquiries or booking requests.
The Website is intended solely for general information and communication purposes. The availability of specific services may depend on location, medical assessment, professional availability and applicable legal requirements.
You agree to use the Website only for lawful purposes and in a manner that does not harm, disrupt or interfere with the Website, its users or its operation.
You must not use the Website to submit false, misleading, abusive or unlawful information.
The information provided on the Website is for general informational purposes only and does not constitute medical advice, diagnosis or treatment.
The selection or viewing of an IV therapy programme on the Website, including programmes such as "Immunity", "Recovery" or "Energy", does not constitute a medical recommendation, diagnosis or treatment plan.
IV therapy services, where available, are provided exclusively by qualified and duly authorised healthcare professionals in accordance with applicable laws and regulations.
Individual results may vary depending on health condition, lifestyle, hydration status and other factors.
If you have a medical emergency, severe symptoms or urgent health concerns, you should contact emergency services or seek immediate medical assistance.
Submitting a form, clicking a WhatsApp link or contacting ELIXAR IV Therapy does not automatically confirm an appointment or service.
A booking is confirmed only after communication with our team or authorised healthcare professionals, verification of availability and, where necessary, a medical assessment.
We may contact you by telephone or WhatsApp using the information you provide.
Services may be subject to availability, location, professional assessment and operational capacity.
ELIXAR IV Therapy reserves the right to refuse, postpone or cancel a service where it is not appropriate, safe or possible to provide it.
The Website does not process online payments.
Any pricing information displayed on the Website is provided for informational purposes only and may be subject to change.
The final price may depend on the selected service, location, additional requirements or professional assessment.
Payment terms, where applicable, will be communicated before or during the booking process.
If you need to cancel or change a booking request, please contact us as soon as possible.
Cancellation or rescheduling conditions may depend on the time of cancellation, service type, professional availability and any costs already incurred.
You are responsible for providing accurate and complete information when submitting an enquiry or booking request.
You are responsible for providing complete, accurate and up-to-date information relevant to your health and medical history when requested by a healthcare professional.
We make reasonable efforts to ensure that the information published on the Website is accurate and up to date. However, we do not guarantee that all content is complete, current or error-free.
To the maximum extent permitted by applicable law, ELIXAR IV Therapy shall not be liable for damages resulting from the misuse of the Website, interruptions in its availability or reliance on general information published on the Website.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
All content on the Website, including text, images, graphics, logos, design elements and visual materials, is owned by ELIXAR IV Therapy or its licensors unless otherwise stated.
You may not copy, reproduce, distribute, modify or use any content from the Website for commercial purposes without prior written permission.
The Website may contain links to third-party websites, services or communication tools, including WhatsApp, Convertista, Google Analytics and Google Ads, used for communication, analytics and advertising purposes.
We are not responsible for the content, privacy practices or terms of any third-party services.
The processing of personal data is described in our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use and protect your personal data.
The Website may use cookies and similar technologies, including analytics and advertising cookies.
For more information, please review our Cookie Policy.
We may update these Terms from time to time.
Any changes will be published on this page together with the updated "Last updated" date.
By continuing to use the Website after changes are published, you accept the updated Terms.
These Terms are governed by the laws of Spain.
Any dispute arising out of or in connection with these Terms or the use of the Website shall be subject to the jurisdiction of the courts of Palma de Mallorca, Spain, unless otherwise required by applicable consumer protection laws.
If you have any questions regarding these Terms, please contact:
Doctor 24H Balear, SLPCIF/VAT: B56783913Av. Bartomeu Riutort, 4, Platja de Palma, 07610, Islas Baleares, Spain
Email: info@elixar-iv.com
Website: https://spain.elixar-iv.com/