Cookie Policy

Last updated: June 2026

1. Introduction

This Cookie Policy explains how ELIXAR IV Therapy ("ELIXAR", "we", "us", or "our") uses cookies and similar technologies on the website https://spain.elixar-iv.com/ (the "Website").This Cookie Policy should be read together with our Privacy Policy.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember user preferences and enable certain features.Similar technologies may include local storage, scripts, tags and other technologies used to provide website functionality.

3. Types of Cookies We Use

Strictly Necessary Cookies These cookies are essential for the operation, security and proper functioning of the Website and cannot be disabled.They enable core website functions, including page navigation, security features and the submission of contact forms.

Analytics Cookies These cookies, set by Google Analytics, help us understand how visitors use the Website, which pages are visited and how the Website can be improved.

Marketing and Advertising Cookies These cookies, set by Google Ads, help us measure the performance of our advertising campaigns and understand conversions resulting from those campaigns.

Functional Technologies We use communication tools and similar technologies provided by Convertista to enable our WhatsApp contact functionality.These technologies may process technical information necessary to enable and support communication requests submitted through the Website.

4. Analytics and Marketing Technologies

We use Google Analytics and Google Ads to measure Website traffic, understand how visitors interact with the Website, and measure the performance of our advertising campaigns.Google may collect and process data such as IP addresses, browser and device information, pages visited, approximate location, referral source and interactions with the Website and our advertising.Learn more about how Google uses information from sites and apps that use its services: https://policies.google.com/technologies/partner-sites Analytics and marketing cookies are non-essential and are only set with your consent, where required by applicable law. You can accept, reject or manage your preferences for these technologies at any time through the cookie banner or cookie settings available on the Website, including separately for analytics and marketing cookies.If we introduce additional analytics, advertising or conversion tracking technologies in the future, this Cookie Policy will be updated accordingly.

5. Third-Party Services

We use Convertista to facilitate communication through WhatsApp.When you interact with our WhatsApp button or widget, Convertista and WhatsApp may process certain technical information, including:

  • IP address
  • browser information
  • device information
  • date and time of interaction

Once you continue communication through WhatsApp, your personal data will be processed in accordance with WhatsApp's Privacy Policy: https://www.whatsapp.com/legal/privacy-policy

We also use Google Analytics and Google Ads, provided by Google, as described in section 4 above.

6. Legal Basis for Using Cookies and Similar Technologies

Strictly necessary cookies are used because they are essential for the operation and security of the Website and do not require user consent under applicable law.Analytics cookies (Google Analytics) and marketing cookies (Google Ads), along with any other non-essential cookies or similar technologies, are only used with your consent, where required by applicable law. You may withdraw your consent at any time through the cookie banner or cookie settings on the Website.

7. Managing Cookies

You can manage or delete cookies through your browser settings.Most browsers allow you to block cookies, delete existing cookies or receive a warning before cookies are stored.Please note that disabling certain cookies or similar technologies may affect the functionality of the Website, including communication features.

8. International Data Transfers

Some of our service providers, including WhatsApp and Google, may process personal data outside the European Economic Area (EEA).Where such transfers occur, appropriate safeguards are implemented in accordance with the GDPR, including the use of Standard Contractual Clauses or other lawful transfer mechanisms.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be published on this page together with the updated "Last updated" date.

10. Contact

If you have any questions regarding this Cookie Policy or the processing of your personal data, please contact:Doctor 24HBalear, SLPCIF/VAT: B56783913Av. Bartomeu Riutort, 4, Platja de Palma, 07610, Islas Baleares, Spain Email:

info@elixar-iv.com

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